The short version: the app is licensed to you under the store's standard terms, your home's records are yours, and Thwonk's suggestions are friendly reminders, not professional advice.
The Thwonk app
Thwonk is made and published by Fireguy.NET ("we" or "us").
- From the App Store: your use of the app is governed by Apple's Licensed Application End User License Agreement (the standard EULA).
- From Google Play: your use is governed by the Google Play Terms of Service, together with the terms on this page.
Our privacy policy explains how we handle your information.
Subscriptions
- A new home gets a 30-day free trial. After that, one subscription covers everyone in the home.
- Subscriptions are sold and billed by Apple or Google, renew automatically until cancelled, and are managed in your store account. Refunds follow the store's rules.
- If a plan ends, your records stay readable, editable and exportable. Some features (reminders, new recurring jobs and invites) need an active plan. Details are on the pricing page.
Your content
- What you add (photos, notes, items, history) stays yours. You let us store and process it only to run the app for you and the people in your home.
- Everyone in a home can see and change what's in it. Only invite people you trust.
- Please don't upload anything you don't have the right to share, or anything unlawful.
Suggestions are not professional advice
Thwonk's starter tasks, intervals and seasonal timing are general reminders based on typical homes. They aren't a safety inspection, and they don't replace manufacturer instructions, local codes or a qualified professional. For gas, electrical, roofing, structural and other risky work, hire someone qualified.
This website
- The site is here to tell you about Thwonk and help you use it. It doesn't use cookies, analytics or trackers.
- The Thwonk name, logo, text and screenshots belong to Fireguy.NET. Journalists and reviewers are welcome to use the press kit.
- Links to other sites are for convenience; we don't control them.
No warranty, and limits
We work hard to keep Thwonk reliable, but the app and this site are provided "as is." To the extent the law allows, we aren't liable for indirect or consequential losses, or for missed maintenance, damage or costs that come from relying on reminders. Nothing here limits rights you have under consumer law where you live.
Changes
We may update these terms. We'll change the date at the top, and for meaningful changes we'll let you know in the app.
Governing law
These terms are governed by the laws of the State of California, United States, without taking away protections you have under the laws of the country where you live.
Contact
Questions about these terms: thwonk@fireguy.net.